Quaid-e-Azam Academy for Educational Development Punjab, Lahore
Quality Assurance Wing

Quality Assurance wing serves as a soul for any organization. In any department, the Quality Assurance wing plays a decisive role in enhancing the performance of different branches. It keeps strict checks on the ongoing trainings and springs into action whenever something goes wrong. The Quality Assurance wing in QAED, Punjab is just like a live-wire and so far has contributed a lot in scaling up the standard of education throughout the province. It helps the sister branches at QAED in making and moulding the material. It ensures quality of documents, trainings and modules. In addition, it sets parameters for the selection of trainers, adoption of materials and then their smooth execution. This wing has developed proformas for ranking and grading of both the trainers and the manuals. The performance of other pillars of QAED is closely linked with the performance of this wing. The monitoring and evaluation wing gathers required information from the participants of the trainings and presents its report to the concerned corners after thorough investigation.

Quality Assurance Monitoring and Evaluation Wing is responsible to perform following activities:

  • develop / re-engineer numerous system components including QMS, SOPs, JDs, Tools, Processes, Reporting mechanisms, Ranking & Grading criteria related to business activities
  • plan, organize and participate in Internal Quality Audits
  • coordinate all activities of Annual Surveillance Audit for ISO 9001:2015 certification
  • monitor and report training activities and assess compliance on SOPs
  • perform detailed assessment of training management and enhance trainers’ performance
  • coordinate activities regarding selection and retention of resource persons according to their grading
  • plan and organize validation exercise of the QAED Master Trainers to enhance quality of HR
uality Assurance wing serves as a soul for any organization. In any department, the Quality Assurance wing plays a decisive role in enhancing the performance of different branches. It keeps strict checks on the ongoing trainings and springs into action whenever something goes wrong. The Quality Assurance wing in QAED, Punjab is just like a live-wire and so far has contributed a lot in scaling up the standard of education throughout the province. It helps the sister branches at QAED in making and moulding the material. It ensures quality of documents, trainings and modules. In addition, it sets parameters for the selection of trainers, adoption of materials and then their smooth execution. This wing has developed proformas for ranking and grading of both the trainers and the manuals. The performance of other pillars of QAED is closely linked with the performance of this wing. The monitoring and evaluation wing gathers required information from the participants of the trainings and presents its report to the concerned corners after thorough investigation.
Quality Assurance Monitoring and Evaluation Wing is responsible to perform following activities:
develop / re-engineer numerous system components including QMS, SOPs, JDs, Tools, Processes, Reporting mechanisms, Ranking & Grading criteria related to business activities
plan, organize and participate in Internal Quality Audits
coordinate all activities of Annual Surveillance Audit for ISO 9001:2015 certification
monitor and report training activities and assess compliance on SOPs
perform detailed assessment of training management and enhance trainers’ performance
coordinate activities regarding selection and retention of resource persons according to their grading
plan and organize validation exercise of the QAED Master Trainers to enhance quality of HR
Internal and External Surveillance Audit (2020) for ISO 9001:2015

DAS Pakistan (Pvt. ) Ltd conducted an External quality Audit on 11th August 2020 for the continuation of quality standards of ISO 9001:2015. Prior to this, QA M&E Wing also made an Internal Quality Audit of all training activities of QAED till the month of June 2020 which was a pre-requisite of Annual Surveillance Audit. QA team including Ms.Mehwish Naveed DD QA, M&E, Mr.Shahid Iqbal, M"

Internal and External Surveillance Audit (2019) for ISO 9001:2015


On 24th of July 2019, QA M & E Wing successfully underwent annual surveillance audit where not even a single minor non-conformance was recorded by the external quality auditors.QA, M & E Wing organized internal quality audit of training activities during the month of June 2019, which was a pre-requisite of annual surveillance audit. QA team including Ms. Fizza Ali, DD QA, M&E,"

Reengineering of Quality Management System (ISO 9001:2015)

Quaid-e-Azam Academy for Educational Development has been ISO (9001:2008) certified since 2011. However, it was a compulsion to transit its system and certification according to ISO (9001:2015) standards by the end of 2018. Quality Assurance, Monitoring and Evaluation Wing has transitioned QAED to ISO 9001:2015 standards and developed / reengineered Quality Management System (QMS) according to "

Validation of Early Childhood Education

QAED took the lead in bringing quality to its ECE trainings in field. Idea of validation of ECE Master Trainers (MTs) was pioneered by QAED to rank level of MTs to allocate their duties accordingly. Since the start of activity in January 2019, 252 MTs have been validated in three phases. QA, M & E Wing was entrusted the task of validating ECE Master Trainers. QA team performed validation ex"